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McLuck Loyalty Club

Loyalty program main image
McLuck Loyalty Club

Open the Doors to More Rewards

Welcome to McLuck Loyalty Club, where your loyalty is rewarded with exclusive surprises and treats while you play your favorite games.

Welcome Rewards
Welcome Rewards

Unlock an exclusive Welcome Reward when you reach Platinum level, and unlock more as you climb.

Weekly Coin Boost Deal
Weekly Coin Boost Deal

Receive up to 100% extra coins with your purchases and enjoy the boosted action with each new level unlocked.

Exclusive Promotions
Exclusive Promotions

You’ll get a golden ticket invitation to exclusive tournaments, promotions and weekly competitions.

VIP Club
VIP Club

Reach the higher levels and we’ll roll out the red carpet for you to join the invitation-only VIP Club!

Joining the McLuck Loyalty Club is as easy as 1,2,3…
1

Join the McLuck Loyalty Club in the ‘Iron’ level and as you enjoy Gold Coin games you'll reach the higher levels and awesome rewards.

2

As you progress through the levels, you'll get to unlock bigger and better rewards.

3

Keep your status all month long, plus 2 consecutive months afterwards to enjoy your rewards for even longer.

8 Levels to Climb

Upgrade through the levels and reach the most prestigious Ruby, Diamond or Black Diamond status to earn Weekly Coin Boost Deals and other exciting loyalty rewards. Reaching these levels means you can keep your status for a whole year and enjoy access to the number 1 VIP Club on the market.

level-1
Iron

Welcome reward: -

Weekly Coin Boost Deal: 0%

Weekly Rough Ride Reward: 0%

VIP Club access: No

GC required to play: -

level-2
Bronze

Welcome reward: -

Weekly Coin Boost Deal: 25%

Weekly Rough Ride Reward: 2%

VIP Club access: No

GC required to play: 5,000,000/month

level-3
Silver

Welcome reward: -

Weekly Coin Boost Deal: 30%

Weekly Rough Ride Reward: 4%

VIP Club access: No

GC required to play: 25,000,000/month

level-4
Gold

Welcome reward: -

Weekly Coin Boost Deal: 35%

Weekly Rough Ride Reward: 6%

VIP Club access: No

GC required to play: 125,000,000/month

level-5
Platinum

Welcome reward: GC 200,000

Weekly Coin Boost Deal: 40%

Weekly Rough Ride Reward: 8%

VIP Club access: No

GC required to play: 500,000,000/month

vip ribbon
level-6
Ruby

Welcome reward: GC 1,000,000

Weekly Coin Boost Deal: 50%

Weekly Rough Ride Reward: 12%

VIP Club access: Yes

GC required to play: 2,500,000,000/year

vip ribbon
level-7
Diamond

Welcome reward: GC 5M

Weekly Coin Boost Deal: 75%

Weekly Rough Ride Reward: 20%

VIP Club access: Yes

GC required to play: 12,500,000,000/year

vip ribbon
level-8
Black Diamond

Welcome reward: GC 20M

Weekly Coin Boost Deal: 100%

Weekly Rough Ride Reward: 25%

VIP Club access: Yes

GC required to play: 50,000,000,000/year

The VIP Club

Unlock bigger and better benefits

VIP Host

24/7 personal service

Personalized rewards tailored to you

A surprise Welcome Package when you join

Monthly Newsletter

VIP Exclusive Promotions

Exclusive Coin Boost Deals, promotions and offers

Special surprises for your special occasions

Wall of Fame weekly tournaments

VIP Gifts & Events

Personalized gifts based on your preferences

Red carpet invitations to VIP events

Unique discounts and gift vouchers

FAQ

Why should I join the McLuck Loyalty Club scheme?

Get regular rewards and benefits as you progress in the program and upgrade your levels.

How do you reach a Loyalty Level in the Club?

Everyone joining McLuck will automatically start from Level Iron.

To reach Bronze, Silver, Gold and Platinum levels, you need to play a certain amount of Gold Coins per month, as indicated in the table above.

To reach Ruby, Diamond and Black Diamond, you need to play a certain amount of Gold Coins per year as indicated in the table above.

What do I get when I reach the next Loyalty level?

Each level comes with higher rewards as you progress in the Loyalty Club. Once you reach the Platinum tier

and higher, you’ll get an instant reward of free Gold Coins (GC) to welcome you in the new level.

How long will I keep my level?

Your Loyalty Club Level is assessed based on the amount of Gold Coins you played with during a calendar month. As soon as you hit the Gold Coin target for the next Loyalty Club level you will be upgraded automatically, so you can enjoy the benefits that come with the new level straight away.

You keep your Loyalty Club level for the month you achieved it plus the following 2 months.

If during this time, you do not play at the level to keep your current tier, you will be downgraded to the level based on the amount of Gold Coins you played in any of the recent two months.

Once you reach Ruby, Diamond or Black Diamond levels, you will keep this level for the rest of the calendar year and the first 3 months of the next year.

What is the Weekly Coin Boost Deal?

As a member of McLuck Loyalty Club you are receiving a personalized weekly coin boost offer based on your level. The higher the level, the more rewards you can unlock.

What other rewards can I get?

Loyal customers reaching Ruby and higher levels will be treated with regular loyalty prizes, as well as having access to the McLuck's VIP Club, where new rewards, gifts and personalized surprises await. The rewards associated with each level will be active on your account for as long as you have your Loyalty level active.

How do you calculate my rewards?

Your rewards and offers are calculated based on a mix of both how many Gold Coins you play and overall game results. We believe that regular players should always be rewarded, regardless of how the reels land. But nobody likes a losing streak, so we’ll give you a little extra if you need a boost!

When do I get a VIP Host?

You will be assigned a dedicated VIP host when you reach Ruby level in the Loyalty Club.

What can my VIP Host do for me?

Your VIP Host is there to offer a more personal experience and to ensure you are being rewarded for your gaming experiences. They will guide you through climbing the VIP levels and can add additional rewards to your account when they are available. They can also answer any queries you have about McLuck.com, as well as provide personalized and efficient 24/7 assistance with anything related to your account.

How do I transfer my VIP status to McLuck.com?

If you like to transfer your VIP status to McLuck.com, we will review your request and upgrade you to level Platinum, if you qualify. Once you have been upgraded, you will keep the level for the month of transfer, plus another 2 consecutive months by playing with Gold Coins at the monthly level required to qualify to Platinum level.

How to transfer your VIP status to McLuck:

1) Attach your play, casino and print screens required in the Support section by emailing our Customer Support team. The screenshots must be clear, unedited and uncropped.

2) The support team will check your request and will confirm your VIP level if your request is approved.

Notice: The review process might take up to 48 hours. Our Customer Support team will be unable to advise the status of your request. You will receive an email if the VIP transfer has been approved or not, or if it requires additional details.

Terms and Conditions

- If your account is closed, suspended, under investigation for any reason, if you are self-excluded or have an account that is limited in any other way, you are no longer eligible for any prizes.

- We reserve the right to alter, cancel or withdraw this Loyalty Club at any time. Furthermore, we reserve the right to exclude customers that we consider are trying to abuse the Loyalty Club at our sole discretion. Any changes to the Loyalty Club will be published in these rules. Any players who have been materially affected by the changes will be notified.

- We want our players to have fun while playing, so we always encourage you to game responsibly. Our Responsible Gaming tools allows you to set your own gaming limits, budgets, and boundaries. That way, you always play within your limit and keep it fun. See more here.

- The Loyalty Club is intended to enhance your enjoyment of the social Casino and any attempts to manipulate or abuse the spirit of this club will not be tolerated and may lead to the forfeiture of any refunds, as well as an immediate exclusion from any future promotions.

- The Loyalty Club is subject to McLuck’ terms and conditions, for detailed rules, see our privacy policy, gold coins rules, and responsible social gaming policy.

- These terms and conditions were last updated on XX/XX/2023 at 12:00 CEST.

FAQ

Why should I join McLuck's Loyalty Club scheme?accordion arrow down


Get regular rewards and benefits as you progress in the program and upgrade your levels.


How do you reach a Loyalty Level in the Club?accordion arrow down


Everyone joining McLuck will automatically start from Level Iron. 

To reach Bronze, Silver, Gold and Platinum levels, you need to play a certain amount of Gold Coins per month, as indicated above. 

To reach Ruby, Diamond and Black Diamond, you need to play a certain amount of Gold Coins per year as indicated above. 

What do I get when I reach the next Loyalty level?accordion arrow down


Each level comes with higher rewards as you progress in the Loyalty Club. Once you reach the Platinum tier and higher, you’ll get an instant reward of free Gold Coins (GC) to welcome you to the new level.


How long will I keep my level?accordion arrow down


Your Loyalty Club Level is assessed based on the amount of Gold Coins you played with during a calendar month. As soon as you hit the Gold Coin target for the next Loyalty Club level you will be upgraded automatically, so you can enjoy the benefits that come with the new level straight away.

You keep your Loyalty Club level for the month you achieved it plus the following 2 months.

If during this time, you do not play at the level to keep your current level, you will be downgraded to the level based on the amount of Gold Coins you played in any of the recent two months.

Once you reach Ruby, Diamond or Black Diamond levels, you will keep this level for the rest of the calendar year and the first 3 months of the next year.


What is the Weekly Coin Boost Deal?accordion arrow down


As a member of McLuck Loyalty Club you receive a personalized weekly coin boost offer based on your level. The higher the level, the more rewards you can unlock.


What other rewards can I get?accordion arrow down


Loyal customers reaching Ruby and higher levels will be treated with regular loyalty prizes, as well as having access to the McLuck's VIP Club, where new rewards, gifts and personalized surprises await. The rewards associated with each level will be active on your account for as long as you have your Loyalty level active.


How do you calculate my rewards?accordion arrow down


Your rewards and offers are calculated based on a mix of both how many Gold Coins you play and overall game results. We believe that regular players should always be rewarded, regardless of how the reels land. But nobody likes a losing streak, so we’ll give you a little extra if you need a boost!


When do I get a VIP Host?accordion arrow down


You will be assigned a dedicated VIP host when you reach Ruby level in the Loyalty Club. 


What can my VIP Host do for me?accordion arrow down


Your VIP Host is there to offer a more personal experience and to ensure you are being rewarded for your gaming experiences. They will guide you through climbing the VIP levels and can add additional rewards to your account when they are available. They can also answer any queries you have about McLuck.com, as well as provide personalized and efficient 24/7 assistance with anything related to your account.


How do I transfer my VIP status to McLuck.com?accordion arrow down


If you wish to transfer your VIP status to McLuck.com, we will review your request and upgrade you to level Platinum, if you qualify. Once you have been upgraded, you will keep the level for the month of transfer, plus another 2 consecutive months by playing with Gold Coins at the monthly level required to qualify to Platinum level.


How to transfer your VIP status to McLuck:

1) Attach your play, casino and print screens required in the Support section by emailing our Customer Support team. The screenshots must be clear, unedited and uncropped.

2) The support team will check your request and will confirm your VIP level if your request is approved.


Notice: The review process might take up to 48 hours. Our Customer Support team will be unable to advise the status of your request. You will receive an email if the VIP transfer has been approved or not, or if it requires additional details.


Terms and Conditions

Terms and Conditionsaccordion arrow down


- The Loyalty Club can only be entered once per account, person, family, household, address, e-mail address, credit card number and/or IP address.

- If your account is closed, suspended, under investigation for any reason, if you are self-excluded or have an account that is limited in any other way, you are no longer eligible for any prizes.

- We reserve the right to alter, cancel or withdraw this Loyalty Club at any time. Furthermore, we reserve the right to exclude customers that we consider are trying to abuse the Loyalty Club at our sole discretion. Any changes to the Loyalty Club will be published in these rules. Any players who have been materially affected by the changes will be notified.

- We want our players to have fun while playing, so we always encourage you to game responsibly. Our Responsible Gaming tools allows you to set your own gaming limits, budgets, and boundaries. That way, you always play within your limit and keep it fun. See more here.

- The Loyalty Club is intended to enhance your enjoyment of the social Casino and any attempts to manipulate or abuse the spirit of this club will not be tolerated and may lead to the forfeiture of any refunds, as well as an immediate exclusion from any future promotions.

- The Loyalty Club is subject to McLuck’s terms and conditions, for detailed rules, see our privacy policy, gold coins rules, and responsible social gaming policy.

- These terms and conditions were last updated on 25/09/2023 at 12:00 CEST.